Import Release

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Revision History





Description of change


 Jul 30, 2020

 @Dona Safui (Unlicensed)

 Technical Writer




Import Release e-service is used to generate requests for movement of containers from terminal to town or from  terminal top CFS/ Yard/ ICD or even between terminals. This guide caters to end users, like Box Operators, Custom Brokers, Freight forwarders, CFS or ICD who would be using this service to create, update, delete, or view import release of their containers.


Create a new import release

Sign In: If user is registered, than they can log in to Cargoes and Login by providing their username and password in the login page and click the SIGN IN button.

Alternatively if not registered he can click on Sign Up to register before he can start using Cargoes Services.




Go to MANAGE --> Import Release



The Import Release Search page is displayed. Click the "+" icon to create a new import release. You will be redirected to a form, which must be completed to create a new import release.


Complete the Import Release form


A sample Import Release form is shown below:


There are 5 sections to the form, each of these must be completed before submitting the form. These sections and the fields in them are described below.

  1. Release type

  2. Delivery Details

  3. Nominations

  4. Container Details

  5. Attachments.


1. Release Type


  • Service Provider:  This value is populated based on the logged-in user’s registered location.

  • Release Type:  The options available for this field are-

    • Import Full

    • Import Empty

    • Storage Full

    • Storage Empty

    • Movement Order


Import full refers to coastal containers. They don’t have a Bill of Lading (BoL), or manifest.

Import empty are associated with movement orders, and thus have Bill of Lading information.


The fields in the next sections - Delivery Details and Container Details, are dependent on the value chosen for Release Type.


2. Delivery Details



  • Box Operator: When a user starts to type in the box operator company name, and the system offers suggestions based on the companies registered.

  • Delivery Ref No: A user defined unique reference number to identify this Import release.

  • Validity Date:  This is a mandatory field. Input the validity date of the Delivery Order for these containers.

  • Pick up Mode: A mandatory field to specify which mode of transport will be used to move the containers.

  • Nominated in IAL: Select the parties who are nominated in the IAL.

  • Bulk Release: User can choose to add containers in bulk by selecting Yes, or add containers individually by selecting No. This field is available for the release types - Import Empty, Import Full, Storage Empty.

  • Instructions: This field is optional, and meant for any special instruction that the user wishes inform other stakeholders down the line.


3. Nominations


  • Company Type: Any of the following company types can be nominated:

    • CFS/ICD

    • Freight forwarder

    • CHA

    • Chassis yard

    • Transporter

  • Company Code: The code of the selected client type. Click on the search icon to look for available client codes. In the search window, enter the known criteria and click on Search.

When the search results appear, click on the Company Code of a company to select it.

  • Company Name: This field will be auto populated based on the selection of the client code. To add multiple nominations, click on the + sign to the right.

4. Container Details

The containers to be released are added in this section.

An import release can be created with containers that have not been gated out.

Two options are available for adding containers - bulk release and adding containers individually.

  • Bulk Release

In bulk all containers assigned to user’s group code will be available for release.  This field is not available when release type is Storage Full.

If in the Delivery Details section, Bulk Release is selected as Yes, and the Group By value is size, then all containers mapped to the particular Box operator will be added.


  • If Bulk Release field in the Delivery Details section is No, then you have to manually search for containers using the Add Containers or Search Container options available alongside.


To add known container numbers, click on the Add Container button, and enter the container numbers (list them one below another, or copy and paste from an excel sheet).


If you click on Search Container, you can perform a search based on your criteria, and multi select values from the results, by clicking on the check boxes, as shown in the adjacent image:

These containers will then be displayed in the Containers Details section as shown below:

Container number, ISO Code, Status, and Additional Details iconography ( all-holds-released, reefer, temperature etc.) are displayed for each container.

Click on the Delete icon under the Action column to remove a container from the list.

5. Attachments

In this section, click on the Add button to upload documents for other stakeholders nominated in this Import release.

Click on the folder icon to browse documents from your computer.


Click on the Submit button to save your changes and submit your form. A confirmation dialog box will ask you if you want to continue. Click OK.


View/Print Import Release

On the Import release search page., enter the search criteria and click on the Search button.


When the search results appear, click on the Import Release No. of a record to view the details.


The details of the Import Release will be loaded in a new page. Here is a sample.


To print the details, click on the Print button at the bottom right of the screen.

Import Release statuses

An import release may have any of the following statuses after being created in the system.






When an Import Release is created, it needs to be approved by another party, unless it is auto approved. An Import Release is in Submitted status when it is submitted but pending approval.

For example, an IR submitted by a CFS operator will need to be approved by the associated shipping line.


When an import release is either auto-approved (when created by a shipping line), or approved by a shipping line when created by other users, it is in Active state.


Every import release request has a validity date, past which the request status is changed to “Expired”.


A user can change the validity date of an expired import release to return it to Active status, and delete the containers in the expired IR. A new IR can be created with the deleted containers.


When all containers listed in an import release request are gated out, the request status changes to “Completed”.

Partial Gate Out

When some (but not all containers in the Import Release) are gated out, then the status of the request is “Partial Gated Out”.


When a user cancels an Import release request, its status is changed to “Cancelled”.

Transmission In Progress

When an Import Release is created in Cargoes, and the information is being transmitted to the Terminal system, the status is “Transmission In Progress”.

Transmission Failed

When an Import Release is created in Cargoes, and the information transmission to the Terminal system fails, the status is “Transmission Failed”.


Amend/Cancel Import Release


On the view screen for an Import Release, at the bottom right corner, click on the Edit button. The fields marked in the image alongside can be edited. You can also add attachments if required. After making the changes click on Submit.


View change history

To review the previous versions of any import release, click on the History button at the bottom right corner of the Import Release View page.

A pop-up window, containing all the versions of the release will appear.

Click on the Request Id of a row to view the details in that version.


Import Release in Active status can be cancelled. Click on the Cancel button on the bottom right corner of the view page.

You will be asked for cancellation remarks in a pop-up window. Enter your remarks and click on OK.

A confirmation message of successful cancellation will be displayed.