Overview

The units from the port either go to the inland container depot or are collected by shipping line, or shipping agents.

Steps for Shipping Line/Shipping Agent User

1. Login to your CCS account, and click SIGN IN.
   
   

2. In the Select Location window, click the drop-down and select the location Dar es Salaam.
   
   

3. Click CONFIRM.
   Note: The Confirm button is enabled only after selecting the location.
   
   

4. Go to Manage > Shipment > Import Containers Release.
   
   

   Open

   

5. In the Import Containers Search section, to pull out the details of a particular container, enter Vessel Name or Bill of Lading number, or combination of both, and then click on the search icon as highlighted in the image below.
   Note:

   • Once the customer clicks on the search icon, search table is displayed on the screen.
     
     

     Open

     

6. The units are displayed in the Search Results section as depicted in the image below.
   
   

7. Click the three dots and select DELIVERY ORDER UPDATE.
   
   

8. The Delivery Order Update window is displayed.
   
   

9. In the Delivery Order Update window, enter following details:

   1. Delivery Order#: Enter the number of the deliver order.

   2. Delivery Validity: Click on the calendar icon and select the delivery validity date.
      Note: The date can either be a present date or future date.

   3. Broker: The user must nominate broker. (Broker here is a customs agent user registered in CCS).
      
      

10. A success message appears on the screen.
    
    

11. The Process Status of the units linked is moved to DO SUBMITTED status and can be viewed in the My Container section.
    
    

Once the SA/SL users have submitted the Delivery Order successfully, the request is forwarded to the Customs Agent User initiates the process.

Steps of Customs Agent User

1. Login to your CCS account, and click SIGN IN.
   
   

2. In the Select Location window, click the drop-down and select the location Dar es Salaam.
   
   

3. Click CONFIRM.
   Note: The Confirm button is enabled only after selecting the location.
   
   

4. Go to Manage > Shipment > Import Containers Release.
   
   

5. In the My Containers section, the Customs Agent can view the container number and the submitted by the SA/SL user.
   
   

6. To update the details, click on the three dots and select UPDATE DETAILS.
   
   

7. Update the highlighted fields and click NEXT.
   
   

8. The system navigates the user to the Documents section.
   
   

   
   
   

9. In the Documents section, upload the necessary documents.
   
   

10. Click SAVE.
    
    

11. A success message appears on the screen.
    
    

Once the Customs Agent user updates the unit details successfully and the Process Status is updated as AWAITING APPROVAL, the request is forwarded to the Terminal Operator to review the documents and approve the request.

Terminal Operator

The Terminal Operator (TO) team reviews the updated details of the unit, then the TO can give an appropriate comment to the request. The status of that particular request is then updated by the system to Awaiting Feedback.

Steps

1. Login to your CCS account, and click SIGN IN.
   
   

2. In the Select Location window, click the drop-down and select the location Dar es Salaam.
   
   

3. Click CONFIRM.
   Note: The Confirm button is enabled only after selecting the location.
   
   

4. Go to Manage > Shipment > Container Document Approval.
   
   

5. All the submitted units are displayed in Unit Approval page as depicted in the image below.
   
   

6. If the user meets all the criteria, then to approve the request, click on the unit.

7. To approve the unit, click APPROVE.
   
   

8. In the Approve Unit section, specify the following detail:

   1. Bill To Code: Search and select the Bill to Code.

   2. Notes: Mention notes related to the unit.
      
      

9. Click YES.
   
   

10. A success message appears on the screen.
    
    

11. The Process Status changes and is updated to APPROVED.