Overview

Container Clearance is the process of clearing the containers out from the yard by booking the containers pickup and paying the container charges. Container clearance service is a bill presentment and payment settlement service that is developed to provide a unified solution for terminal users to query one or more container charges in real time, request and settle invoices through various payment channels and finally instruct the TOS system to release payment holds. Through this service, customers get visibility on their charges against the containers and request the invoice. Customers can pay for the invoices with the help of multiple payment methods (Bank receipt upload and via credit). Once the invoices are paid, entry will be made in the payment approval module where terminal users can view and take actions on the request and end users can view, edit and track their request. Through payment approval module, terminal admins will be allowed to take actions on the request (approve, reject and needs clarification) and intimate terminal to settle & generate final invoices and to release the holds on the containers.

As part of Container Clearance service following feature for Billing of Import & Export Container will be delivered:

• Fetch Container based charges from TOS.

• Present Draft Invoice for Payment.

• Request for Invoice settlement by uploading bank deposit receipt.

• Payment approval process.

• Invoice finalization based on Terminal operator approval, followed by Payment hold release.

• View pending and finalized Invoice.

• Customer notifications

In this manual, the steps to view quotes for containers (based on container number), generate invoices, pay invoices for container clearance and payment approval process to release the holds on the container are illustrated.

Prerequisite

Below are the pre-requisites for using container clearance:

1. Client Registration

   1. Bill to code should be provide by user/TO at the time of client registration.
      Please refer mentioned URL for more details of Client Registration user manual: Client Registration - DR Trade Documentation - Confluence (atlassian.net).

2. Export Booking services (Export containers)

   1. Containers should be pre-register on this service, details should be approved by terminal operator team and same to be passed on to TOS for unit registration.

   2. Bill to party’ provided at the time of document upload by user or Terminal operator will be used for Billing purpose (‘Bill to party’ cannot be changed on container clearance screens).

   3. Uploader of the container document or the nominated ‘Bill to party’ alone will be allowed to transact for associated container in container clearance application.
      Please refer mentioned URL for more details of Export booking user manual: Export Booking - DR Trade Documentation - Confluence (atlassian.net).

3. Import Release (Import containers)

   1. Container’s information and document should be provided and approved by Terminal operator before billing to initiate.

   2. Bill to party’ provided at the time of document upload by user or Terminal operator will be used for Billing purpose (‘Bill to party’ cannot be changed on container clearance screens).

   3. Uploader of the container document or the nominated ‘Bill to party’ alone will be allowed to transact for associated container in container clearance application.
      Please refer mentioned URL for more details of Export booking user manual: Import Release - Cargoes by DP World - Confluence (atlassian.net).

Features

Below features are part of container clearance service:

1. Fetch Charges

2. Generate draft invoices and payment Settlement.

3. Fetch Invoices

4. Payment Approval

5. Comments

6. Notification to Users

Container Clearance

Steps

1. Login to Cargoes Community System (CCS) portal.
   
   

   Open

   

2. On the top navigation menu, go to Pay > Billing > Container Clearance.
   
   

   Open

   

The system navigates the user to the landing page, that is the Fetch Charges page.

The Container Clearance function allows to manage the following:

• Fetch Charges

• Fetch Invoice