Overview

Cargo Clearance is the process of clearing the general cargo out from the yard by booking the cargos pickup and paying the cargo charges. cargo clearance service is a bill presentment and payment settlement service that is developed to provide a unified solution for terminal users to query one or more cargo charges in real time, request and settle invoices through various payment channels and finally instruct the TOS system to release payment holds. Through this service, customers get visibility on their charges against the cargos and request the invoice. Customers can pay for the invoices with the help of multiple payment methods (Bank receipt upload and via credit). Once the invoices are paid, entry will be made in the payment approval module where terminal users can view and take actions on the request and end users can view, edit and track their request. Through payment approval module, terminal admins will be allowed to take actions on the request (approve, reject and needs clarification) and intimate terminal to settle & generate final invoices and to release the holds on the cargos.

As part of cargo Clearance service following feature for Billing of Import & Export cargo will be delivered:

• Fetch cargo based charges from TOS.

• Present Draft Invoice for Payment.

• Request for Invoice settlement by uploading bank deposit receipt.

• Payment approval process.

• Invoice finalization based on Terminal operator approval, followed by Payment hold release.

• View pending and finalized Invoice.

• Customer notifications

In this manual, the steps to view quotes for cargos (based on cargo number), generate invoices, pay invoices for cargo clearance and payment approval process to release the holds on the cargo are illustrated.

Prerequisite

Below are the pre-requisites for using cargo clearance:

1. Client Registration

   1. Bill to code should be provide by user/TO at the time of client registration.
      Please refer mentioned URL for more details of Client Registration user manual: Client Registration - DR Trade Documentation - Confluence (atlassian.net).

2. Export Booking services (Export cargos)

   1. cargos should be pre-register on this service, details should be approved by terminal operator team and same to be passed on to TOS for unit registration.

   2. Bill to party’ provided at the time of document upload by user or Terminal operator will be used for Billing purpose (‘Bill to party’ cannot be changed on cargo clearance screens).

   3. Uploader of the cargo document or the nominated ‘Bill to party’ alone will be allowed to transact for associated cargo in cargo clearance application.
      Please refer mentioned URL for more details of Export booking user manual: Export Booking - DR Trade Documentation - Confluence (atlassian.net).

3. Import Release (Import cargos)

   1. cargo’s information and document should be provided and approved by Terminal operator before billing to initiate.

   2. Bill to party’ provided at the time of document upload by user or Terminal operator will be used for Billing purpose (‘Bill to party’ cannot be changed on cargo clearance screens).

   3. Uploader of the cargo document or the nominated ‘Bill to party’ alone will be allowed to transact for associated cargo in cargo clearance application.
      Please refer mentioned URL for more details of Export booking user manual: Import Release - Cargoes by DP World - Confluence (atlassian.net).

Features

Below features are part of cargo clearance service:

1. Fetch Charges

2. Generate draft invoices and payment Settlement.

3. Fetch Invoices

4. Payment Approval

5. Comments

6. Notification to Users

Cargo Clearance

Steps

1. Login to Cargoes Community System (CCS) portal.
   
   

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2. On the top navigation menu, go to Pay > Billing > Cargo Clearance.
   
   

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The system navigates the user to the landing page, that is the Fetch Charges page.

The cargo Clearance function allows to manage the following:

• Fetch Charges

• Fetch Invoice