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  1. Login to your CCS account, and click SIGN IN.

    Container Inquiry Step 1.pngImage RemovedCreate SSR Step 1.pngImage Added

  2. In the Select Location window, click the drop-down and select the location Dar es Salaam.

  3. Click CONFIRM.
    Note: The Confirm button is enabled only after selecting the location.

  4. Navigate to the Special Services page from the top navigation bar, go to Manage SHIPMENT Operations Container Inquiry Special Services.

    Special Services Create Step 4.png

Container

  1. To create Special Services for Container, go to Create.

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  1. The system navigates the user to the Special Service Creation page.

    Special Services Create Step 6.png

  2. After selecting Create, the user can choose a Special Service Category by clicking the drop-down icon as depicted in the image.
    Select Container.

    Special Services Create Step 7.png

  3. Click the drop-down icon and select the Service Type.

    Special Services Create Step 8.png

  4. Add in the comments or remarks in the Remarks box.

    Special Services Create Step 9.png

  5. In the Container List section, the user can add the details manually by selecting plus icon, or the user can add container details by uploading a file.

    Special Services Create Step 10a.png

  6. In the Container List section, click the plus icon to add container details manually.

    Special Services Create Step 10.png

  7. In the Add Containers window, add the container numbers, and then click SUBMIT.

    Special Services Create Step 11.png

  8. Click NEXT.

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  9. The system navigates the user to the Manage Special Service page.
    Note: The user must upload two mandatory documents, Release Order and Deliver Order to proceed further.

    Special Services Create Step 14.png

  10. Click the drop-down icon and select and select Release Order.

    Special Services Create Step 15.png

  11. Click on UPLOAD DOCUMENT.

    Note: The document must be maximum 20MB.

    Special Services Create Step 16.png

  12. Select the file from the desktop or laptop.

  13. Click the drop-down icon and select and select Deliver Order.

    Special Services Create Step 18.png

  14. Click on UPLOAD DOCUMENT.

    Note: The document must be maximum 20MB.

    Special Services Create Step 19.png

  15. Select the file from the desktop or laptop.

  16. Click SUBMIT.

    Special Services Create Step 21.png

  17. The Request Status appears as READY FOR QUOTATION.

    Special Services Create Step 22.png

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