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Login to your CCS account, and click SIGN IN.
In the Select Location window, click the drop-down and select the location Dar es Salaam.
Click CONFIRM.
Note: The Confirm button is enabled only after selecting the location.Navigate to the Special Services page from the top navigation bar, go to Manage → SHIPMENT Operations → Container Inquiry Special Services.
Container
To create Special Services for Container, go to Create.
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The system navigates the user to the Special Service Creation page.
After selecting Create, the user can choose a Special Service Category by clicking the drop-down icon as depicted in the image.
Select Container.
Click the drop-down icon and select the Service Type.
Add in the comments or remarks in the Remarks box.
In the Container List section, the user can add the details manually by selecting plus icon, or the user can add container details by uploading a file.
In the Container List section, click the plus icon to add container details manually.
In the Add Containers window, add the container numbers, and then click SUBMIT.
Click NEXT.
The system navigates the user to the Manage Special Service page.
Note: The user must upload two mandatory documents, Release Order and Deliver Order to proceed further.
Click the drop-down icon and select and select Release Order.
Click on UPLOAD DOCUMENT.
Note: The document must be maximum 20MB.
Select the file from the desktop or laptop.
Click the drop-down icon and select and select Deliver Order.
Click on UPLOAD DOCUMENT.
Note: The document must be maximum 20MB.
Select the file from the desktop or laptop.
Click SUBMIT.
The Request Status appears as READY FOR QUOTATION.
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The request is now taken forward to the Documentation team to validate and provide a quotation. Once the validation is completed by the team, the user receives and an email notification and a web notification.
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