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  1. Login to your CCS account, and click Sign In.

  2. Go to Configure > SETTINGS > Event Configuration.

    Event Notification Configuration Step 2.png

  3. To create notification, click on Create.

    Event Notification Configuration Step 3.png

  4. The user is navigated to the Create Event page, specify the following details and click Apply.

Field Name

Action

Add Event Code

Enter the code of the event.

Event Name

Specify the event name.

Event Description

Specify the description of the event.

Select Service

Specify the service selected for the event.

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