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Cancel Payment Request

Owned by Swati Raigaga (Unlicensed)
Jun 06, 2023
2 min read

Overview

This feature to cancel payment request is available only for the Shipping Agents. Shipping Agents can raise cancellation for the payment request until it's approved by the Terminal Operator (TO).

Steps

  1. The user can get the CANCEL option under the ellipse in the search page.

     

  2. The user can see the cancel option from the View Request Details page.

     

  3. Once the user clicks on the CANCEL action, the user gets the Cancel Reference popup.

     

  4. Once the user provides the mandatory remarks and confirms, the payment request is cancelled, and the user can see the Invoice Status as UNPAID in View Invoice page.

     

There is no approval required for the cancellation.