Overview

The Terminal Operators can create the SSRs on the CCS platform. Terminal Operators can edit, cancel, and link the SSRs. After completion of the job at the terminal, the TO can provide updates via comments and ‘Complete Job’ to finalize the SSR.

The TO provides a quotation for the unit directly via the CCS platform. They can only provide a quotation for the SSR if the Request Status of the SSR is “READY FOR QUOTATION”.

Steps

1. Login to your CCS account, and click SIGN IN.
   
   

2. In the Select Location window, click the drop-down and select the location Dar es Salaam GC.
   
   

3. Click CONFIRM.
   Note: The Confirm button is enabled only after selecting the location.
   
   

4. Go to Manage > Operations > Special Services.
   
   

   Open

   

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5. Search for the container number or SSR number and click on the search icon.
   
   

   Open

   

6. The TO can see the newly created request in the Search Results.
   
   

7. Click the SSR that needs action to be taken.
   
   

8. To initiate the quotation, click on ADD COST.
   
   

9. The user is navigated to Cost Details page.
   
   

10. To add the cost details, click on the plus  icon.
    
    

11. In the Cost Details window, add the details and click SAVE.
    
    

12. A success message appears on the screen, click SAVE.
    
    

13. In the Confirm Billing window, enter the Draft Invoice No. and upload the mandatory documents special service request, and click YES.
    
    

14. A success message appears on the screen, and the Request Status is updated to PENDING COST APPROVAL.
    
    

Once the TO submits the cost details, the SA/SL user receives a notification.