Unit Approval

Overview

The Terminal Documentation team reviews the documents. If the documents submitted by the customers are incorrect or not as per requirement, then the terminal officer can reject the request with an appropriate comment. The customer then needs to address the comment and follow the process again by re-submitting a new request. The terminal can approve or reject a unit directly depending on the documents submitted, the customer receives the updated status accordingly.

This section explains steps taken by the terminal operator to review documents and approve or reject the units.

Prerequisites

• Import or Export request of the units is submitted.

• Appropriate documents are uploaded.

Steps

1. Login to your CCS account, and click SIGN IN.

2. In the Select Location window, click the drop-down and select the location DP World Luanda.

3. Click CONFIRM.
   Note: The Confirm button is enabled only after selecting the location.

4. Go to Manage > Unit Approval.

5. In the Unit Approval section, to pull out the details of a particular container, you can search by entering either of the following, and then click on the search icon as highlighted in the image.

   1. Container #: Enter the container number.

   2. Type: Click the drop-down icon and select the following:
      Note: You can select one or more then one type.

      1. Import Full

      2. Import Empty

      3. Export Full

      4. Export Empty

   3. Process Status: Click the drop-down icon and select one of the following:

      1. Awaiting Approval

      2. Approved

      3. Rejected
         
         

         Open

         

6. To search with a new container number or to reset the number, click on Reset icon, or click on the cross icon.
   
   

   Open

   

7. To approve the request, click tick mark icon as highlighted in the image.
   
   

8. In the Approve section, specify the following details:

   1. Bill To Code: Click on the search icon and select the bill to code.
      
      

   2. Notes: Mention any notes related to the unit.

9. Click YES.
   Note:

   1. The Process Status changes and is updated to APPROVED.

   2. The YES button is enabled only after Bill To Code is entered.

10. To reject the request, click “X” icon as highlighted in the image.
    
    

11. In the Reject section, specify the following details:

    1. Rejection Reason: Click the drop-down icon and select a valid reason for rejection.

    2. Notes: Add the notes and appropriate reason of rejecting the unit.
       
       

12. Click YES.
    Note:

    1. The Process Status changes and is updated to REJECTED.

    2. The YES button is enabled only if both the fields are filled with the relevant information.