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Swati Raigaga (Unlicensed)

Swati Raigaga (Unlicensed)

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  1. Login to your CCS account, and click SIGN IN.

    Subscription Location Postpaid Step 1.jp.jpg

  2. In the Select Location window, click the drop-down and select the location.

    Subscription Location Step 2.jpg

  3. Click CONFIRM.
    Note: The Confirm button is enabled only after selecting the location.

    Subscription Location Step 3.jpg

  4. Go to Pay> Billing> View Invoice Transaction History.

    Transaction Search Step 4A.png

  5. The user is navigated to the Transaction Search page, as depicted in the image below.
    In the Transaction Search History page, the user can see the Invoice Number, Invoice Date, Billed To Name, the Invoice Type, and the Total Amount Service Reference #, Service Name, Client Code, the Payment Type, Status, and much more.
    Note: The record of the existing transactions related to the logged in user are listed in the Transaction Search section.

    Transaction Search Step 5.pngImage RemovedTransaction Search Step 5A.pngImage Added

  6. The admin can search for a transaction by its Invoice Number or Billed To Nameservice name of service reference number or by picking the transaction start and end date. After entering the criteria click on the search image-20240412-140111.png icon as highlighted in the image. The Invoice Details are displayed.

    Transaction Search Step 6.pngImage RemovedTransaction Search Step 6A.pngImage Added

  7. Click the drop-down icon, to see more options (secondary search) to search the transaction.

    Transaction Search Step 7.png

  8. In the Transaction History section, to pull out the details of a particular transaction, you can search by entering either of the following, and then click on the search icon as highlighted in the image.

Field Name

Primary/Secondary

Actions

 Service Reference#, Service Names

Primary

Search and select the transaction by either entering the service reference number or service name.

Transaction Start Date

Primary

Click on the calendar icon and pick a start date of the transaction.
Note: This is a mandatory field

Transaction End Date

Primary

Click on the calendar icon and pick a end date of the transaction.
Note: This is a mandatory field

Status

Secondary

Click the drop-down icon and select one of the following statuses:

  • Available for Billing - The Transaction is in this status when the event is pushed successfully to billing system and ready for Billing.

  • Validated - The Transaction is in this status when the event is event is validated against contract but unable to push to Billing system, please click on retry image-20240417-080118.pngImage Removed icon to ensure Event cEvent is in “Available for billing' status. 

  • Error - The Transaction is in this status when the system is unable to validate the event against customer’s contract. Please ensure this event and location combination is available in customer contract’s and then re-validate the event by clicking on retry image-20240417-080118.png icon to ensure Event is in “Available for billing' status. 

  • Failed - The Transaction is in this status when the event is validated against contract but unable to push to Billing system, please click on retry image-20240417-080118.png icon to ensure Event is in “Available for billing' status. 

  • Not for Billing - The Transaction is in this status when the event is not to be billed.

Location

Secondary

Click the drop-down icon and select the location.

Payment Type

Secondary

Click the drop-down icon and select the type of payment.

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